Central Lakes Family Services - Community Support Directory

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National Helplines

Below are some free to call helplines that are available 24/7.

Need to talk? Free call or text 1737 any time for support from a trained counsellor.

Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP).

Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat.

What’s Up – 0800 942 8787 (for 5–18 year olds). Phone counselling is available every day of the week, 365 days of the year, 11am–11pm.

Parent Help – 0800 568 856 for parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.

Family Services 211 Helpline – 0800 211 211 for help finding (and direct transfer to) community-based health and social support services in your area.

Healthline – 0800 611 116 Health advice from professional healthcare providers.

Alcohol and Drug Helpline – 0800 787 797 or online chat.

Are You OK – 0800 456 450 family violence helpline.

Seniorline – 0800 725 463 A free information service for older people.

Gambling Helpline – 0800 654 655

Shine – 0508 744 633 confidential domestic abuse helpline.

Quit Line – 0800 778 778 smoking cessation help.

Women’s Refuge Crisisline – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family).

Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence).

Safe to Talk – 0800 044 334 or free text 4334 for help to do with sexual harm. Available 24/7 and staffed by trained counsellors.